Delivery

We know you will be eagerly awaiting your delivery and we promise we will get it to you quickly and safely. 

UK Mainland Delivery

For UK mainland delivery we offer free delivery on all orders over £50. For orders under £50, it is £4.95.

For smaller items such as accessories, faux flowers, ginger jars and vases we use DPD and your order will be delivered next working day. Our cut off for next working day delivery is 12pm. All orders placed after 12pm will be dispatched the following working day. Please note, working days are classed as Monday to Friday, excluding Bank Holidays.

For larger items such as clocks and mirrors we use different couriers depending on the product and these items will be delivered within 3-5 days. If your order contains a mixture of items (e.g., one small item such as a vase and one larger item such as a mirror) then these might be delivered separately. If this is the case, you will receive dispatch and tracking information about each item in your order via email.

For very large items such as furniture we use specialist two-person delivery partners such as Bstar. If you order a product requiring two-person delivery, our specialist delivery partner will contact you directly to arrange a convenient day for your delivery.

Northern Ireland, Scottish Highlands and all Islands Delivery

For delivery to locations outside of the UK mainland (Northern Ireland, Scottish Highlands and all Islands) we offer free delivery on all orders over £150. For orders under £150, it is £14.95, which we appreciate is quite a lot, but this reflects the much higher courier charges we incur for delivery to these locations.

For smaller items such as accessories, faux flowers, ginger jars and vases we use DPD and your order will be delivered in 2 working days. Our cut off for 2 working day delivery is 12pm. All orders placed after 12pm will be dispatched the following working day. Please note, working days are classed as Monday to Friday, excluding Bank Holidays.

For larger items such as clocks and mirrors we use different couriers depending on the product and these items will be delivered within 3-5 days. If your order contains a mixture of items (e.g., one small item such as a vase and one larger item such as a mirror) then these might be delivered separately. If this is the case, you will receive dispatch and tracking information about each item in your order via email.

Unfortunately, some very large items such as furniture are not able to be delivered to offshore or remote locations. Please refer to the specific information on each product page to determine whether an item is available for delivery in your location.

International Delivery

We currently do not ship to Europe or the Rest Of World.

If you have any questions in regard to your delivery, please email help@refinedhome.co.uk